FAQ

ABOUT TANDY JO

Tandy Jo Show Apparel was formed in 2007 and has been providing DIY and fully embellished pieces ever since. All applique designs are now one of a kind, never repeated identically, and made with the best material combinations to not only give you a long lasting piece, but keeping a balance between style and budget. We offer jackets, vests, solid vests, solid jackets that come in front or back zip options, as well as coordinating slacks to complete your look. Our vests are now partially lined for a finished feel but maintaining user friendliness when embellishing and hand sewing jewels. Our jacket bases and slacks are made from a variety of stretch fabrics ranging from our favorited heavy ponte knit to a stretch gabardine, depending on the color being used. We use Ultrasuede, Sensuede and lambskin for the design work and a mix of Swarovski and high end glass crystals to bring your embellished jackets to life. All designs are made to fit and made to represent the concept image as closely as possible..

SHIPPING & DELIVERY

All items are shipped free via 2-3 day USPS priority within the US. International orders are charged a flatrate fee and shipped 6-10 day USPS priority mail. Overnight options are available at buyers expense. Not all items or locations may be available for over night options.

 

RETURNS

Guarenteed fit on all items. Returns will be decided on a case by case basis. No returns on made to fit items. Any piece that is made to buyers measurements will have free alterations within 30 days of receiving item. Free basic alterations are offered prior to shipping on all ready to ship items. Additional alterations will be charged at $22/hr.

 

PAYMENT OPTIONS

When ordering, you're welcome to pay using Paypal and Sezzle. All transactions are protected and secure through these payment methods.

PAYMENT/DEPOSIT REQUIREMENTS

CUSTOM ORDERS: No deposit to book a DIY piece. Balance due within 7 days of completion. There will now be a 25% non refundable (no exceptions) deposit on all embellished pieces with the balance due within 7 days of completion. If item is not paid for within 7 days, it will be publicly offered for sale for remainder of balance due. Deposit moneys paid toward the item prior to completion will be forfeited and will not be refunded.

Deposits will only be held for up to 12 months. Items books will only be allowed to be postponed for up to 12 months from time of initial order. After 12 months all funds submitted toward item will be forfeited and item(s) to be made will be removed from the calendar. I will no longer postpone orders due to lack of measurements or individual request longer than 12 months from time of order.

COMPLETION TIME FRAMES

LIMITED CALENDAR SLOTS are available for custom orders. Please see the CUSTOM ORDER SLOT PAGE for updates. Slacks can still be ordered on the website at-will and will be made within 2-4 weeks from time of order (depending on time of year and exising work load) so long as measurements are submitted within that time frame. Please see the SLACKS page on the website for more details. Please contact prior to ordering if you are in a time constraint. I make slacks for not only my own clients, but 5 other show clothing designers as well.