Terms & Conditions

Tandy Jo Show Apparel offers a wide range of ready to wear, and semi-custom pieces. Please review the following conditions for each purchase options:

READY TO WEAR:

Due to the unique natures of ready to wear apparel (apparel that is pre-made but not custom made to one specific buyer), there will be no returns on ready to wear apparel. I do my best to create a pattern for my jackets that fits various body shapes as best as possible. Because of this, I offer free alterations before I ship in order to achieve the best fit possible straight from the box. Each listing states whether the jacket can be taken in, or let out so please compare your measurements with those listed. If you have any questions regarding fit, please email tandyjo@hotmail.com prior to purchase so I can compare. If when you receive your jacket and it still needs additional alterations, please provide clear front, back and side view photos of the garment on. Additional alterations are then charge at $22/hr. If alterations cannot be made, a store credit or exchange is offered for another jacket that is of equal value. The purchased jacket must then be returned unworn and in the same condition it arrived. Tandy Jo Show Apparel reserves the right to choose when we feel an item can not be altered any further to fit the purchaser.

CUSTOM ORDERS

There are to be no returns on custom orders.  All jackets are made as shown, and custom made to buyers measurements.  Fit is guaranteed, as long as measurements sent for the garment are correct.  If the item is received and further alterations are deemed necessary, alterations are performed at no charge.  Additional information may be requested in order to obtain the best fit possible IE: pictures of front, back and side of the owner wearing the garment. Please email tandyjo@hotmail.com with any questions.

I do my best to make sure everyone is satisfied and that they love their newest wardrobe addition and do everything possible to insure their item fits as best as possible.

 

SHIPPING:

We ship USPS 2-3 day priority mail and USPS 6-10 day priority international. Shipping costs are calculated at time of purchase.

COMPLETION TIME FRAMES:

Due to our new order process, we no longer guarentee completion dates, but rather an approximate time frame.  Time of year plays a large part in how quickly we can complete orders. We now have our estimated completion time frame posted, and updated frequently, on the home page.  If you have any questions regarding current turn around time, please email us at tandyjo@hotmail.com

MEASUREMENTS:

All semi-custom pieces are sold as a "made to your measurements" item. Our measurement is emailed after purchase. Please contact us if you have any questions regarding your form prior to submitting measurements.